Please keep in mind that this only pertains to the queen, not the workers or brood. This only applies to Queens/colonies that died due to postage; anything after 24 hours is not due to postage. Also, if you miss the delivery, the 'alive upon arrival assured' clause is nullified because they will have to spend the night at the post office, not in your care. Within 12 hours of the parcel landing with you, I must be alerted of the DOA. This only pertains to the address I sent the package to; it will not be forwarded to another location.
All ants should arrive alive, and they do so 95 percent of the time. I know how to pack ants with precision and care, and I've done it before. Unfortunately, I have no control over how the postal workers handle the packages or where they are stored for the night, so every single Queen will not arrive alive. All I can offer is that by purchasing from me, you are purchasing this guarantee, and I will do all in my power to ensure that your Queen/colony arrives safely to you.
Any unethical behaviour in the attempt to obtain a free Queen/colony will not be permitted. Anyone caught attempting to do so will be blacklisted and will not be able to order from me in the future.